It is an e-commerce website that serves both B2B and B2C. We sell all varieties of electrical products but not limited to. Our service range includes both industrial purposes and household purposes.
Yes, Zillionsbuyer is an Indian company and works as per Indian laws.
To bridge the gap between the manufacturer, wholesaler, retailer or for that instance the end-user i.e., the customer.
No, every act conducted on the website is channelized through Zillinosbuyer and as such seller and buyer are not directly related.
No, Zillionsbuyer doesn’t sell any products listed on the website on its own but only acts as a channel between the buyer and seller. We provide a platform for buying and selling. For further details please read our BUYER FAQs & SELLER FAQs thoroughly.
There are two broad ways through which you can place an order. You can either buy through ‘GUEST CHECKOUT’ which means you are not a registered buyer or through ‘LOGIN’ which means you’re a registered purchaser. In either ways, the procedure is simple and easy to buy on Zillinosbuyer.
Generally, if you are not a registered buyer you need to fill the asked data before going out for payment option. Once you receive approval to your phone or email then alone you can make the payment for the ordered item.
Yes, you can order bulk quantity with us by clicking the 'BULK QUANTITY' feature to get offers, discounts and quotes.
Click on the “TRACK ORDER’’ button on the footer or above the page, login into your account and enter AWB number to track your order.
You can log in to your account to track approvals, more than often you will receive an email or message to your registered email and phone number.
Yes, but it should be done before the dispatch. Once you get dispatch confirmation cancellation isn’t allowed.
Yes, the payment options and gateways are always secured with SSL payment systems. And all your personal details entered are also secure as the website is SSL secured.
You can check your orders by signing into your account through clicking 'ORDER HISTORY' at the footer.
This is the option through which you can add a product for future purchase.
You can still place an order and the item will be shipped as soon as it is available. You will be informed regarding this.
Yes, our delivering partner Shiprocket Delivery will deliver the products.
It depends on the quantity and location. All in all, it will not take more than a week and you can personally track your order in the 'TRACK ORDER' section present at the website’s footer.
Yes, there is a facility for fast delivery through ZILLIONSHUB facility. However, before opting this facility we request you to contact us to know the terms & conditions of this facility.
At times for reasons unknown delivery may get delayed and in such cases, you will be intimated through phone or email.
Yes, you will be called by the delivery agent before the delivery is attempted.
All the items sold on the website come with standard warranty and guarantee options from the manufacturer.
Our payment system accepts all credit/debit cards including CASH ON DELIVERY, NEFT, RTGS.
In such cases, kindly write to us or talk to us by giving the transaction details.
Yes, we deliver outside of India too.
Zillionsbuyer has a detailed return policy which caters to the need for returns. The eligibility criteria for return and exchange are as follows:
When exchange or return isn’t eligible?
Guidelines for Return/Exchange:
How much time will it take to address?
We always work to settle the concern as quickly as possible and may take up to a week to settle the issue.
Refund Policy:
Refund policy is based and will be initiated only when return and exchange policies are met.
Why a refund request may be declined?
A refund request made may be cancelled or not entertained for varied reasons such as:
What to do even though refund is accepted and the amount is not received?
Most of the time the payment will reflect in your account within 7-10 days and in case it doesn’t reflect we request you to contact the support team.
Yes, anyone can register as a seller irrespective of you being Indian or foreigner. The only criteria is, you should be selling the products listed on our website
We request and recommend registering to enjoy more business benefits however if you wish you can as well sell with us as an unregistered seller.
The registration of a supplier is simple. Just click on the 'APPLY NOW' below the 'BE A SELLER' in the footer. Once you receive approval from us you are an authorized seller and you can start doing business through our website.
Usually, it takes 8 days and all through the process you will be kept informed through proper channel.
Yes, we do have and you can ask for a demo if you need.
Just mail us the BOM and we will send you a quotation or you can contact our customer support team for the same.
Yes, there’s personalized customer service available. You can contact us for further details.
Yes, we do have and you can request a demo.
No, you aren’t responsible and all the process is through us.
No, we assist you regarding this and we take care of the total shipment process.
Not more than 7-10 days.
No, but we request you to be careful while processing any order.
Yes, any breach to the code of conduct will lead to the suspension of your account as a seller with us.
